Dear Library User,

We’re excited to invite you to our Customer Satisfaction Index (CSI) Phase Two survey! Help us improve by sharing your thoughts on UTM Library’s performance from July to November 2023.

🌟 Why Your Input Matters:
Your feedback guides our efforts to enhance your library experience. The survey is confidential and impacts only our research reports.

🗓️ Survey Deadline:
The survey is open until November 30th, 2023. Your cooperation is highly valued.

📋 How to Participate:
Click the link or scan the QR code  to access the survey:
tinyurl.com/CSIUTMLibrary2023

☕  Token of Appreciation
Participate for a chance to get one of 100 He & She Coffee vouchers! (Valid exclusively at KL Campus)
*To claim the voucher, we will contact you through the email address you provided when completing the survey.

📧 Contact Us:
For inquiries, email us at lib-enquirykl@utm.my.

Thank you for helping us shape a better library experience!

Thank You.